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Privacy Statement |
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Personal Porter PTY Ltd. (Trading as Personal Porter) is committed to protecting the privacy of your personal information. This policy outlines our commitments to you in accordance with the Commonwealth Privacy Act (1998) and the ten
National Privacy Principles (NPP's) it contains.
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The NPP's regulate the manner in which we handle your personal information from initial collection to use and disclosure, storage, accessibility and disposal.
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COLLECTION OF PERSONAL INFORMATION
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Personal Porter will only collect your personal information where and when it relates to the provision of services to you and the performance of our business activities. At no time will your personal information be disclosed to another
company for that company's independent use.
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Whenever Personal Porter collects personal information directly from you or through a third party we will make every reasonable attempt at the time to inform you:
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why we are collecting your information
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to whom we will disclose that information
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of the purpose(s) for which we intend to use that information
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USE AND DISCLOSURE OF PERSONAL INFORMATION
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In general, the primary purposes for which we collect your personal information include:
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Providing information about upcoming specials and offers
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Responding to sales requests
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Supply of marketing information about our products
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Personal Porter takes the security of your personal information seriously. All personal information entered is transmitted using a Secure Socket Layer (SSL) capable of up to 256-bit encryption. The SSL Certificate is issued by Verisign,
one of the most established Certification Authorities worldwide. Through SSL encryption, the certificate assures that information is kept private between the Personal Porter web server, HSBC web server and your web browser. The certificate
validates that the Personal Porter domain is registered with HSBC and that the registered owner has authorised the use of SSL technology.
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Payment Authorisations are conducted via a payment gateway. Payment Gateways manage the process of transferring authorised credit card funds between different financial accounts. Personal Porter uses the Secure e-Payments Solutions as our
payment gateway.
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Data transmissions on the Personal Porter website is secured using Verisign's authentication methods.
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Secure e-Payment Solutions provide Personal Porter with Payment Gateway Services. For more information click the HSBC logo shown.
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DATA QUAlITY AND SECURITY
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In using your personal information in these ways, it may be necessary for us to make disclosure to third parties such as mailing houses or market research firms. Where disclosures take place, we employ stringent safeguards to ensure the
security of your personal information.
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At all times, we will take great care to ensure that your personal information is:
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Accurate, complete and up to date
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Protected, treated confidentially and guarded from unauthorised access
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ACCESS TO AND CORRECTION OF YOUR PERSONAL INFORMATION
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If you believe that we have not dealt with your personal information in a manner that complies with the Privacy Act (1988) you should contact Personal Porter to discuss how we may better deal with it. Similarly, if you wish to access
personal information that we hold about you, you may make a request in writing. Should Personal Porter decline your request, we will provide you with reasons for that denial.
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All correspondence should be directed to:
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Personal Porter Privacy Compliance Officer
Level 34 50 Bridge Street...
Sydney NSW 2000
02 8216 0793
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Only staff that have a need to access your personal information to perform their job will have access to that information.
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Personal information held by us will be destroyed or permanently de-identified when it is no longer required for the purpose for which it was collected.
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Luggage Information |
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